Custom-tailored field research

You have to ask the right questions to get the right results. We support our customers by designing, conducting, and analysing primary surveys. Based on the results, we can make custom-tailored practical recommendations.


Reliable data

Our team has been involved in the CEP market and associated industries for many years. Over this time, we have compiled an extensive data base. This data is at your disposal. 

Besides project-related data bases that have been compiled since 1992, our data bases also comprise market statistics and trends. Apart from that, we’ve been collating statistics based on secondary data for years and collaborate on data collection and exchange with partner companies and initiatives. One of the key features of these data bases are e-commerce volumes in 20 different commodities by German region. Not only that: we can monitor and analyse e-commerce transactions not just in Germany, but in 19 countries across the globe by recording orders on eBay.

What’s more, we can call on the extensive archives of  CEP News . This news service keeps customers up to date on the latest news and technological developments in the worldwide postal, express and logistics markets, with an emphasis on Germany and Europe - and has been doing so since 1995. 


Research solutions for your specific needs

Corporate data is increasingly becoming the primary resource for innovative business models. In view of this development, we have been supporting our customers by developing and implementing research solutions best suited to their needs. This way, we make sure our customers are getting exactly the data they need and provide them with the necessary methods to update the data at a later stage. Whether you need specific KPIs or customer feedback, our custom-tailored tools enable you to make the best strategic use of your in-house data.


Selected market research projects

An analysis of target industries for a procurement logistics provider

Our client: A parcel and express company with a Europe-wide network

Client's aim: To analyse the structure and demand for transport services in the procurement logistics industry in order to identify potential CEP volumes.

Our solution: Based on our date archives, we showed the market's size and its segmentation in the first step. Based on informative industry profiles, we assessed the demanders' most important industries and especially their potential affinity towards using CEP services. 

In the main stage of the project, we polled 3,000 commercial shippers and logistics providers. Based on this data, plus additional structural information on the covered segments, we developed a prediction model for the development and CEP volumes in the respective industries, their sub-segments and certain branches of trade.

Our client: A parcel and express company with a Europe-wide network

Client's aim: To analyse the structure and demand for transport services in the procurement logistics industry in order to identify potential CEP volumes.

Our solution: Based on our date archives, we showed the market's size and its segmentation in the first step. Based on informative industry profiles, we assessed the demanders' most important industries and especially their potential affinity towards using CEP services. 

In the main stage of the project, we polled 3,000 commercial shippers and logistics providers. Based on this data, plus additional structural information on the covered segments, we developed a prediction model for the development and CEP volumes in the respective industries, their sub-segments and certain branches of trade.

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Competition analysis in the special speed market

Our customer: A leading express provider in Germany.

Client's aim: Getting an overview of the market and the main competitors in the so-called special-speed market.

Our solution: Initially, our team carried out a structural analysis of the courier and express segments.  The assessment covered both typical city couriers, as well as the so-called same-day market. In both segments, we compared the ten biggest players in both segments with the remaining market, and compiled a detailed company profile for each of the identified competitors. Besides corporate data and key financial figures, the profiles included the range of services offered by the networks. In the final step we made a five-year forecast for the whole market.

Our customer: A leading express provider in Germany.

Client's aim: Getting an overview of the market and the main competitors in the so-called special-speed market.

Our solution: Initially, our team carried out a structural analysis of the courier and express segments.  The assessment covered both typical city couriers, as well as the so-called same-day market. In both segments, we compared the ten biggest players in both segments with the remaining market, and compiled a detailed company profile for each of the identified competitors. Besides corporate data and key financial figures, the profiles included the range of services offered by the networks. In the final step we made a five-year forecast for the whole market.

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Forecast for the parcel market

Our client: A global parcel delivery provider

Client's aim: Developing a forecast model for the domestic parcel market based on a comprehensive analysis of the domestic parcel market that allows a forward projection of parcel volumes over the next five and ten years respectively. 

Our solution: By conducting a detailed analysis of the parcel market, our team laid the foundation for developing the forecast model and identifying the influencing factors worth considering for the model. During the development, our team assessed the impact of several chosen factors on the development of parcel volumes with regression analysis. The functional relationship of the data was assessed by using optical and logical methods. Based on these assessments, the parametric objective function was modelled. 

Based on the relationship between the influencing factors that was identified by regression analysis, a system dynamics model was created that allowed the assessment of different scenarios. From these scenarios, our team derived each scenario's influence on the client's operations and made recommendations on how to maintain our client's operating efficiency under these projected circumstances.

Our client: A global parcel delivery provider

Client's aim: Developing a forecast model for the domestic parcel market based on a comprehensive analysis of the domestic parcel market that allows a forward projection of parcel volumes over the next five and ten years respectively. 

Our solution: By conducting a detailed analysis of the parcel market, our team laid the foundation for developing the forecast model and identifying the influencing factors worth considering for the model. During the development, our team assessed the impact of several chosen factors on the development of parcel volumes with regression analysis. The functional relationship of the data was assessed by using optical and logical methods. Based on these assessments, the parametric objective function was modelled. 

Based on the relationship between the influencing factors that was identified by regression analysis, a system dynamics model was created that allowed the assessment of different scenarios. From these scenarios, our team derived each scenario's influence on the client's operations and made recommendations on how to maintain our client's operating efficiency under these projected circumstances.

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